Domestic Abuse Services - Southside
Southside provides targeted and specialist support for people affected by domestic violence and abuse across Bath and North East Somerset. Southside’s team of Intake Workers and IDVAs (Independent Domestic Violence Advisors) supports people aged over 16 years who are experiencing domestic violence and abuse.
What we do
Southside’s work is trauma-informed, therapeutically focused and supports victims of domestic violence and abuse, and their families, to find solutions that last. Specialist domestic abuse support enables victims to improve their safety, quality of life and self-confidence. Southside’s in-depth support starts with a detailed assessment of each victim’s needs and risk level. Our workers develop a safety and support plan with the individual, empower and support them throughout the tailored work.
Our Referral Pathways
Referrals to the IDVA Domestic Abuse service are made by the Police, through MARAC (Multi-Agency Risk Assessment Conferences) and victims of domestic abuse can call us for advice and signposting, and when appropriate we may take a self-referral.
Healthcare professionals working in B&NES GP surgeries can make referrals for domestic abuse support via the IRIS service.
Information for Professionals
During our office hours, you are welcome to contact us directly for advice, information and signposting.
If someone you are supporting is experiencing domestic abuse and is at imminent risk of harm, you should always phone 999.
If you have concerns that someone you are working with is at high risk of domestic abuse, you should complete a DASH risk assessment, and refer the case to MARAC in the first instance.
Seeking support for yourself or someone in your life?
If you, someone you are with, a family member or friend, or someone you are supporting is experiencing domestic abuse and is at imminent risk of harm, you should always phone 999. The Police will be able to arrange to get you to a safe place and will ask if you want further support from Southside.
During our office hours, you are welcome to contact us directly for advice, information and signposting, or when appropriate we may take a self-referral.
Opening hours
Our phone line and email address is monitored during the below hours:
Monday – Thursday: 9am – 5pm
Fridays: 9am – 4pm
Bank holidays and Christmas opening hours may vary.