Warm Spaces are designated areas within our local community that offer people a space to stay warm this winter. If you have a Warm Space to offer, please use this page to register.
Warm Spaces are public spaces open to the community to keep warm in winter. Private homes are not eligible to register.
Many of our partners already provide this type of facility within the community. If this is you, please consider formally registering your facilities or services so that we can add you to our Warm Spaces Directory. The Warm Spaces Directory will tell our residents how to access Warm Spaces near them.
It should take less than 5 minutes to complete the online registration. Once registered, if you need to amend your listing please use the Contact Us form at the top of this page.
Organisations providing Warm Spaces and registering on the Warm Spaces Directory are encouraged to apply for the Community Contribution Fund, open to applications until 16th February 2024.
What to expect if you register a Warm Space
If you register a Warm Space you will be asked to sign up to the Warm Spaces Charter. The Warm Spaces Charter is intended to outline what users of Warm Spaces can expect when they enter a space.
Local people using Warm Spaces can expect a guarantee of respect, dignity and warmth.
Martin Lewis, Money Saving Expert and CILIP have produced a guide for any organisation wanting to set up a warm space, and we have produced some guidance if you are thinking of serving food.
B&NES Warm Spaces Charter
You'll get a warm welcome as well as Warm Space
Every time you come to a Warm Space you'll be given a warm welcome from the staff and volunteers there.
Everyone is treated equally, with dignity and respect
Everyone has a right to be warm, so everyone in a Warm Space treats people, and is treated by people, with dignity and respect.
Your Warm Space will be a safe space
Your Warm Space will stick to the safeguarding policies that it always uses, and it will stick to food hygiene rules too.
We'll not tell anyone about you needing a Warm Space
If you want to share the reasons you need a Warm Space, someone will listen, but they won't tell anyone else unless you give them permission, or they must because of their safeguarding policies.
It doesn't matter why you need a Warm Space
Every Warm Space is a non-judgemental space. Whatever the reason you have for needing to come in, you'll be treated the same and never judged.