Warm Spaces are welcoming venues where people can go to stay warm, feel safe, and meet others during periods of cold weather, high energy costs, loneliness or isolation. These spaces provide a comfortable, friendly environment and may also offer free hot drinks or other facilities like WIFI, books, or toys for children to play with.
Many participating venues already provide this type of facility within the community. If you do, please consider registering your facilities or services, so that we can add you to our Warm Spaces Directory.
It's quick and easy to complete the online registration. Once registered, if you need to amend your listing please let us know by using the Contact Us form at the top of this page.
Private homes are not eligible to register as a Warm Space.
What to expect if you register a Warm Space
When registering a Warm Space you will be asked to sign up to the Warm Spaces Charter. The Charter outlines what users of Warm Spaces can expect when they visit a venue.
Local people using Warm Spaces should expect a guarantee of respect, dignity and warmth.
Martin Lewis, Money Saving Expert and CILIP have produced a guide for any organisation wanting to set up a warm space, and the Food Safety Team have produced some guidance if you are thinking of serving food.
B&NES Warm Spaces Charter
You'll get a warm welcome as well as Warm Space
As a visitor you'll receive a warm welcome from the staff and volunteers at each Warm Space venue.
Everyone is treated equally, with dignity and respect
You'll be treated with dignity, respect, and equity when visiting a Warm Spaces venue.
Your Warm Space will be a safe space
Your Warm Space will comply with the safeguarding policies that it always uses, and it will adhere to food hygiene rules.
Confidentiality
You don't have to share your reason for attending a Warm Space, unless you want to. If you do talk with someone, they will not share your information unless you give permission, or they must do so, because of their safeguarding policies.
Last updated: 16 October 2025