If you have a concern regarding social care provision as part of your or your child’s EHC Needs Assessment or Education, Health and Care (EHC) plan, in the first instance you should contact your child’s SEND practitioner directly.
If the issue is not resolved through this route, the local authority commissions a Disagreement Resolution Service, via Global Mediation. This service can help to reach agreement between parent-carers, young people and organisations that provide health provision. In relation to health provision, this can be during:
- an EHC needs assessment
- when EHC plans are being drafted
- when they are being reviewed or;
- when children/young people are being reassessed
Making a complaint via the Local Authority’s Complaints process
You can also make a complaint via the Bath and North East Somerset’s Children’s Services Complaints procedure.
For further information about making a complaint, please see our main Complaints page.
SEND Tribunal: Extended Appeals
The SEND Tribunal now represents a single route of redress for children and young people with special educational needs and disabilities who also have health and social care needs. For more information, please visit our SEND Tribunal page.