As a values-driven business with family values, Helping Hands have worked tirelessly for over 30 years to develop a flexible care service that places its customers at its heart. This is achieved through directly employing all of its care staff and training and developing its carers to deliver person-centred care in a dignified and respectful way.
The company specialises in live-in, domiciliary, dementia and more complex care in the home.
There is a network of over 150 regional branches, branch managers and care specialists to support and develop its carers and to ensure the level of service and care delivered to its customers meets its high standards.
The Bath branch looks after 40 customers in the local area and employs 23 local carers. Branch manager, Gizelle Sullivan, has worked with Helping Hands for one and half years.
Helping Hands is fully regulated by the Care Quality Commission (CQC) in England and in Wales by the Care Inspectorate Wales (CIW). It has always been fully compliant with their stringent regulations and is very proud of this.
In 2018, Helping Hands was recognised by renowned company reviewing platform, Glassdoor, as one of the UK’s Employees’ Choice Best Places to Work and in the Top 20 UK Companies with the Best Workplace Culture and Leadership.
Helping Hands is a founding member of the United Kingdom Health Care Association (UKHCA), who promote best practice for customers and carers in home care across the UK. Furthermore, the home care provider is a member of the Dementia Action Alliance (DAA), Spinal Injuries Association (SIA) and United Kingdom Acquired Brain Injuries Forum, who all work closely with their members to ensure those living with their respective health conditions are looked after in a way that promotes their wellbeing and independence.
We provide assistance with personal care, Meal preparation , sitting service, sleeping nights and light domestic duties.