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Altogether Care - Care at Home Ltd

Help Is at Hand – When You Need It Most As a trusted family-run company with over 35 years of experience in the South West, we provide high-quality, compassionate care to help you live safely and comfortably at home. Whether you need support with daily tasks, personal care such as washing/ bathing and medication administration, companionship, or overnight assistance, our flexible Care at Home service is tailored to you. We also offer live-in and respite care when 24/7 support is required. We take pride in being continually rated ‘Good’ by the CQC and have local branches in Bath and Bridgwater. Our team of qualified, trained, and experienced caregivers is dedicated to delivering safe, professional, and compassionate care. Our excellent Indeed rating reflects how much we value and support our staff—because caring for our team means better care for you. With visits at times that suit you, we help you maintain independence with the reassurance that support is always there. To ensure the highest standards, our managers conduct annual visits to listen to your experiences and adapt our services accordingly. With us, you’re in safe, caring hands.

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Regulated Activities (CQC-Registered)

Regulated activities require providers to be registered with the CQC, as they involve personal care and health-related support that can impact an individual's well-being.

1. Personal Care (CQC-Regulated)

Personal care involves hands-on assistance with daily living tasks, often for individuals with reduced mobility, disabilities, or medical conditions. These include:

  • Washing and Bathing – Assistance with hygiene, including showering, bathing, and hair care.
  • Dressing and Grooming – Helping clients choose and put on clothes, including fastening buttons and zippers.
  • Toileting and Continence Care – Support with using the toilet, managing incontinence pads, or catheter/stoma care.
  • Eating and Drinking – Assistance with meal preparation, feeding, and monitoring fluid intake.
  • Medication Support – Administering prescribed medications, prompting clients to take medications, and managing medical equipment.
  • Mobility Assistance – Helping individuals move safely around their home, including using mobility aids.

Non-Regulated Activities (No CQC Registration Required)

These services do not involve personal or medical care but still play a vital role in supporting individuals to live independently at home.

1. Companionship & Emotional Support

  • Providing company and social interaction
  • Engaging in hobbies, games, and conversations
  • Accompanying clients on outings, appointments, or shopping trips

2. Household Support & Domestic Tasks

  • Light housekeeping, laundry, and changing bed linens
  • Meal preparation and grocery shopping
  • Assistance with organizing paperwork or paying bills

3. Assisted Technology Support

  • Supplying and monitoring innovative care technology through non evasive movement sensors and supporting you to remain independent
  • Setting up video calls for family communication
  • Assisting with smart home devices and emergency call systems

4. Lifestyle and Community Support

  • Supporting clients in attending social clubs, religious services, or community events
  • Encouraging engagement in activities that promote well-being and independence

Choosing the Right Support

While regulated activities require CQC registration and trained staff, non-regulated activities can be provided by home help services, volunteers, or informal carers. Many home care providers offer both regulated and non-regulated services to ensure a holistic approach to care.

Last updated: 14 February 2025