Regulated Activities (CQC-Registered)
Regulated activities require providers to be registered with the CQC, as they involve personal care and health-related support that can impact an individual's well-being.
1. Personal Care (CQC-Regulated)
Personal care involves hands-on assistance with daily living tasks, often for individuals with reduced mobility, disabilities, or medical conditions. These include:
- Washing and Bathing – Assistance with hygiene, including showering, bathing, and hair care.
- Dressing and Grooming – Helping clients choose and put on clothes, including fastening buttons and zippers.
- Toileting and Continence Care – Support with using the toilet, managing incontinence pads, or catheter/stoma care.
- Eating and Drinking – Assistance with meal preparation, feeding, and monitoring fluid intake.
- Medication Support – Administering prescribed medications, prompting clients to take medications, and managing medical equipment.
- Mobility Assistance – Helping individuals move safely around their home, including using mobility aids.
Non-Regulated Activities (No CQC Registration Required)
These services do not involve personal or medical care but still play a vital role in supporting individuals to live independently at home.
1. Companionship & Emotional Support
- Providing company and social interaction
- Engaging in hobbies, games, and conversations
- Accompanying clients on outings, appointments, or shopping trips
2. Household Support & Domestic Tasks
- Light housekeeping, laundry, and changing bed linens
- Meal preparation and grocery shopping
- Assistance with organizing paperwork or paying bills
3. Assisted Technology Support
- Supplying and monitoring innovative care technology through non evasive movement sensors and supporting you to remain independent
- Setting up video calls for family communication
- Assisting with smart home devices and emergency call systems
4. Lifestyle and Community Support
- Supporting clients in attending social clubs, religious services, or community events
- Encouraging engagement in activities that promote well-being and independence
Choosing the Right Support
While regulated activities require CQC registration and trained staff, non-regulated activities can be provided by home help services, volunteers, or informal carers. Many home care providers offer both regulated and non-regulated services to ensure a holistic approach to care.
Last updated: 14 February 2025