Information, Advice and Support

Information, advice and support for children and young people with SEND and their parent/carers

Welcome to our Information, Advice and Support section. 

All local authorities must, by law, provide an information, advice and support service to support families who want to know more about SEND. This is an impartial, confidential and free service for parents, children and young people, which provides advice about all aspects of SEND support. For Bath and North East Somerset this is the SEND Partnership Service.

Young people with SEND

As a young person with SEND you can get in touch with SEND Partnership Service for help and support. You can contact them by calling 01225 394382, or you can text 07530 263401. You can also email them at

If you are a young person up to the age of 25, the SEND Partnership Service have an easy read document detailing the information, advice and support you should be receiving.

Keeping your information confidential - an easy read document from SEND Partnership Service.

What support is available?

There are also a number of local SEND support groups, caring and mentoring groups, online groups, training sessions and events to support children and young people with SEND and their families,  have a look at our services and organisations section, and the below information: 

As a parent of a child with additional needs you are also considered a carer, often referred to as a Parent Carer. You can access a Carers Needs Assessment which offers practical and social support should you need it. Follow the link below to find out more about a Carers Needs Assessment and also to find out more about the support the B&NES Carers Centre is able to offer you.

Short breaks:

Short Breaks can offer practical support to families of children and young people with SEND. To find out more please visit our Short Breaks information pages. 

SEND Partnership Service have produced a glossary of specialist terms used throughout the Local Offer.