This service is for education settings and professionals.
If you are a parent, carer, or young person looking for information, advice, and support related to SEND, visit the SEND Local Offer. You can also find out how to get impartial SEND advice and support.
If you are a professional, there are different ways to find information and help.
Find information and help
- Find information for families, including support services, on the SEND Local Offer.
- Contact the SEND team via the SEND Service Contact form or call 01225 394306 (Monday to Thursday, 9am - 5pm and Friday 9am - 4.30pm).
- Learn about alternative learning provision for pupils who cannot attend mainstream education settings.
- Explore the Alternative Provision directory.
- Visit The Hub to see the full range of CPD and training available.
Contact the SEND and AP Advice Service by phone
If you have a quick question about:
- SEND process
- EHCP funding
- Finding the right contact if you are from out of county
- Signposting information
Call the adviceline on 01225 394660 (Monday to Friday, 9:00am - 4:30pm).
Contact the SEND and AP Advice Service online
Use the Contact the SEND and AP Advice Service online form for:
- Concerns about individual pupils
- Whole school issues regarding SEND and AP
- Training and CPD queries and requests
- Support requests from the Education Inclusion Co-ordinators
Contact the SEND and AP Advice Service
Before you start
For child or young person-specific requests, you must have agreement from the person with parental responsibility to engage with the SEND and AP Advice Service. Please download and complete the Agreement to engage form, and submit this as part of the online form. If you do not upload a completed Agreement to engage form, there will be a delay in processing your request.
Provide brief details including the reason for your request and the advice service will get back to you.
Warning There is no save and return function on the Contact the SEND and AP Advice Service online form. Once started, the whole form should be completed, or it will be lost. Please ensure you have completed an Agreement to Engage form ready to upload.